PRIVACY
Delete your data
Takes effect within 30 days of a verified request.
Good news: BeamTV stores your TV IPs, discovered devices and Pro flag only on your device. Clearing the app removes almost everything instantly — no request needed.
Option 1 — delete it yourself (instant)
- Android: Settings → Apps → BeamTV → Storage → Clear data. iOS: delete and reinstall the app.
- This wipes saved TV IPs, logs, preferences and the local Pro flag.
- To remove ad identifiers: reset your advertising ID in device settings (Android: Settings → Privacy → Ads; iOS: Settings → Privacy → Tracking).
Option 2 — request deletion from us
- Email support@beamtv.app with subject "Data deletion request".
- Include your device model and, if relevant, the store receipt of a Pro purchase.
- We confirm by email and complete deletion within 30 days.
What is deleted vs retained
- Deleted: any support correspondence and identifiers you provided, local-preference backups (if any), analytics user properties tied to your request.
- Retained: anonymised, aggregated analytics that cannot identify you; records we must keep for tax, fraud-prevention or legal compliance (e.g. purchase receipts up to the period required by law).
- Third parties: ad and analytics SDK providers (Google, Liftoff/Vungle, Unity, Firebase) process data under their own policies — manage those via your device's ad settings.
Uninstall vs deletion
Uninstalling removes on-device data but does not notify us. If you contacted support before, email us so we can delete that correspondence too.
